How long does it take to get my teepee?
After your order is processed, it typically takes 2-3 weeks to ship.
How is shipping configured?
Shipping is available to all of the United States and Canada. We offer USPS Priority as well as UPS and shipping costs are configured based on weight and recipient's zip code.
What is your return policy?
We take pride in all of our hand-made play tents and want you to be satisfied with your purchase. If it was not what you expected, we offer 7 days to return an item If you decide it's not what you thought it was going to be. **Customized teepees are NOT eligible for return (windows/pockets)**
Standard teepees, mattresses, and floral topppers must be returned and in perfect condition before issuing reimbursement. It is the buyer's responsibility to ship it back. Please contact us if you want to return your item at: help@eeteepees.com
Standard teepees, mattresses, and floral topppers must be returned and in perfect condition before issuing reimbursement. It is the buyer's responsibility to ship it back. Please contact us if you want to return your item at: help@eeteepees.com
Do i need to assemble my teepee when It arrives?
No assembly required! Your teepee will be delivered to you ready out of the box already on dowel rods. There will be instructions attached at the top on how to properly open and maintain your teepee.
What are the dimensions of my teepee?
The tall teepees stand about 5.5 feet tall when all four poles are out (the poles are 72" long) and is 44" by 44". The Itty Bittys are 4 feet tall and stands a little over 3 feet tall when assembled with floor dimensions of 30" by 30". More details on dimensions can be found on each teepee's description page in our shop.
Do you do custom teepees?
Only if you know exactly what you are looking for in a teepee (color, fabric, etc.) Connect with us by filling out a form on our Contact Us page to see if custom will be a good fit.
What does anti-Slip mean?
We offer most of our teepees with an anti-slip option. The anti-slips are four clear rubber pads nailed into the bottom of each dowel rod. We recommend this option if you plan on setting up your teepee on hardwood or tile floors.
How do I contact if I still have questions?
